Shipping policy

SHIPPING POLICY DATE OF LAST UPDATE: November 12, 2020 Domestic Shipping Policy Shipment processing time All orders are processed within 3 business days. Shipping rates and delivery estimated Shipping charges for your order will be calculated and displayed at checkout. Shipping method Estimated delivery time Shipment cost Standard Shipping 3-7 business days Free USA: does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico. Shipment confirmation and order tracking When your order is processed and a tracking number is available, you will receive an email with tracking information. Customs, duties, and taxes Tonguesoffireshop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally. Damages Tonguesoffireshop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. International Shipping Policy Tonguesoffireshop generally does not ship internationally. Still have questions about shipping? Contact customer service at Tonguesoffireshop 11923 NE Sumner St STE 309920 Portland, Oregon, 97250, USA